Privacy Policy

Effective Date: 01.03.2025

This Privacy Policy outlines how Refov ("we," "our," or "us") collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and Slovak data protection laws.

1. Data Controller

Refov s.r.o. with its registered seat in Bratislava - mestská časť Ružinov, Doležalova 3424/15C, Postcode 821 04, the Slovak Republic, ID No. 56 790 325, registered in the Commercial register of the District court Bratislava III, Section Sro, Insert 185498/B ("Refov"), is the data controller responsible for processing your personal data.

2. Data Collection

We collect personal data that you provide directly to us, including:

  • • Job Seekers: Name, contact information, resume details, and employment preferences.
  • • Employers: Company name, contact information, job postings, and related communications.
  • • Referrers: Name, contact information, and referral details.

3. Special Categories of Data

If applicable, we do not process any special categories of personal data (e.g., health data, racial or ethnic origin, political opinions, etc.), unless explicitly required by law or for specific purposes.

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Facilitating job applications and placements.
  • Managing employer job postings and communications.
  • Processing referrals and associated bonuses.
  • Complying with legal obligations.

5. Legal Basis for Processing

Our processing of your personal data is based on:

  • • Contractual Necessity: To fulfill our contractual obligations with you.
  • • Legal Obligation: To comply with applicable laws and regulations.
  • • Legitimate Interests: To operate and improve our platform.
  • • Consent: Where applicable, to process data you explicitly provide for specific purposes.

6. Data Sharing

We may share your personal data with:

  • • Employers: For job seekers' applications and referrals.
  • • Service Providers: To assist in platform operations.
  • • Legal Authorities: When required by law.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

8. Data Subject Rights

You have the right to:

  • Access your personal data.
  • Rectify inaccuracies.
  • AcErase your data under certain conditions.
  • Restrict processing.
  • Object to processing.
  • Data portability.
To exercise these rights, contact us at [contact@refov.sk]. We will respond to your request within the statutory timelines as prescribed by law.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

10. International Data Transfers

If we transfer your personal data outside the European Economic Area, we ensure that appropriate safeguards are in place to protect your data, such as the use of standard contractual clauses.

11. Cookies and Tracking Technologies

Refov uses cookies and similar technologies to enhance user experience and analyze platform usage. You may manage your cookie preferences through your browser settings.

12. Data Breach Notification

In the event of a data breach that could affect your rights and freedoms, we will notify you within 72 hours, as required by GDPR.

13. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to you via email or platform notifications.

14. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

  • • Email: contact@refov.com
  • • Address: Doležalova 3424/15C, 821 04 Bratislava-Ružinov, Slovakia
  • • Phone: + 421 952 196 726
Note: This Privacy Policy is provided in both English and Slovak. In case of any discrepancies, the Slovak version shall prevail.

Frequently asked questions

Refov’s referral process ensures seamless collaboration between employers, referrers, and job seekers in five key steps:

1. Registration & Profile Setup:

  • • Employers: Sign up, complete their profiles, and post job openings with referral bonuses. These bonuses incentivize high-quality referrals.
  • • Referrers: Build profiles showcasing their current job, skills, and expertise, establishing credibility.
  • • Job Seekers: Create detailed profiles highlighting their skills, experience, and education to attract referrals for suitable opportunities.

2. Referral Invitations & Requests:

  • • Referrers: Explore job postings or receive notifications about relevant openings based on skill keyword matching. When they find a suitable job, they can send a referral invitation to a job seeker.
  • • Job Seekers: Search for jobs or receive notifications about relevant openings based on skills keyword matching. They can request a referral directly from a job posting, which is automatically sent to referrers whose skills match the job requirements.
  • Referrals are only initiated when both parties agree; referrers must accept requests, and job seekers must confirm invitations.

3. Evaluation (Pre-Interview by Referrers):

  • Referrers contact job seekers who accept invitations to conduct a detailed evaluation. This could include a discussion about skills, experience, and alignment with the job.

4. Hiring Process:

  • • Referrers: Submit a referral application on the platform for the evaluated candidate, ensuring they are the best fit for the role.
  • • Employers: Review the referral, conduct their own interviews, and make hiring decisions.

5. Bonus Payment:

  • After hiring, employers pay the agreed referral bonus. Refov collects the full 100% of the bonus amount and deducts a 10% fee to support platform operations. The remaining 90% is paid to the referrer. This process helps relieve employers from paying the bonus directly to referrers.

This structured process ensures high-quality connections, incentivizes trust, and rewards all participants involved in successful hires.

Refov maintains trust and quality in referrals through several key mechanisms:

  • • Profile Verification: Both employers and referrers go through a thorough registration and verification process, ensuring that only legitimate users participate in the platform.
  • • Skill Matching: Refov uses an advanced skill-matching system to ensure job seekers and referrers are connected based on relevant qualifications. Each referrer evaluates candidates within their area of expertise, and they are motivated to provide high-quality referrals to increase the likelihood of a successful hire and earn an incentive.
  • • Privacy Protection: Refov prioritizes user privacy by implementing strict data protection policies. Personal information and job applications are shared only with the parties involved in the referral process, ensuring confidentiality and security. Additionally, referrers, employers, and job seekers cannot see each other's contact details until a referral application has been created, protecting user privacy throughout the process.
  • • Referral Quality Control: Referrers are incentivized to make thoughtful referrals, and job seekers have the ability to accept or reject referral invitations, allowing both sides to ensure the connection is beneficial.
  • • Feedback System: A transparent feedback system allows users to rate and review each interaction, promoting accountability and helping maintain a high standard of service.

These measures foster trust, protect user data, and ensure that only quality referrals are made on the platform.

Refov is free to use for job seekers, referrers, and employers, with some restrictions to ensure fair use of the platform and to avoid spamming employers:

  • • Job Seekers: Can request up to 3 referrals per month for free, and there is no limit on the number of referral invitations they can receive. This essentially gives job seekers unlimited free options to receive referrals, allowing them to connect with multiple referrers. However, job seekers cannot request a new referral for the same job if a referral application has already been created for them by another referrer.
  • • Referrers: Can create up to 3 free referrals per month. Additional referrals require payment. Referrers are not allowed to create more than one application for the same job for the same job seeker. If a job seeker has 2 applications created for different positions at the same company, new applications cannot be created for the same company. If a referrer has 5 consecutive referrals rejected, regardless of whether the rejections are from the same company or different companies, they will be restricted from making referrals for 3 months.
  • • Employers: Can post job openings without any fee, making it easy for businesses to connect with potential candidates. Each job posting can have a maximum of 5 applicants, helping to prevent spamming and ensuring that employers receive high-quality applications.

These restrictions ensure a balanced and sustainable experience for all users while still providing plenty of opportunities to connect job seekers, referrers, and employers.

  • • Job Seekers: Can receive multiple referral offers from different referrers, meaning they can be referred to several jobs at the same time. However, even if they get multiple offers, they can only accept one job to work at. If they are hired by more than one company, they must choose one job to pursue, ensuring they only commit to one employer at a time.
  • • Referrers: Referrers can see all the referral applications made for their referred job seekers. If a job seeker applies to multiple companies through different referrers and is hired by more than one company simultaneously, only the referrer who helped the job seeker get hired by the company they choose to work for will receive the bonus. This ensures that referrers are rewarded based on the job seeker’s final decision on where they choose to work.
  • • Employers: After a job seeker is hired and chooses to work for the company, Refov collects the full referral bonus amount from the employer. Refov then keeps 10% of the bonus to support platform operations, and the remaining 90% is paid to the referrer.

This system ensures transparency, fairness, and rewards all parties involved, providing job seekers, referrers, and employers with a smooth and clear referral process.

Refov isn't just another job platform; it's a game-changer in how job seekers, referrers, and employers connect. Here’s why Refov stands out:

Referral-Based, Not Just Applications:
Refov creates meaningful connections through referrals, rather than just job applications. Job seekers are introduced to employers via trusted industry referrers, ensuring higher-quality, more relevant matches. This leads to more successful placements compared to traditional job platforms.

Cost-Effective for Employers:
Traditional recruitment agencies often charge high fees and demand exclusive agreements. With Refov, employers can post jobs for free and only pay for successful placements. The referral bonus is flexible, set by the employer based on the specific position and job requirements.

Referrers as Industry Experts:
Refov gives referrers the opportunity to use their industry expertise to guide job seekers toward the right roles, just like a recruitment agency would, but with broader, more specific insights. Referrers help employers find the best talent in a way that’s more personalized and targeted than a traditional agency.

Transparency and Control:
Refov provides full transparency to all parties. Job seekers get the mentorship and support they need, referrers earn rewards for their successful referrals, and employers maintain control over which candidates they want to hire, all within a streamlined process.

A Unique Approach to Connecting Talent and Employers:
What sets Refov apart is its ability to combine the advantages of referral-based hiring with the flexibility and efficiency of a direct connection between job seekers, referrers, and employers. Refov empowers employers to find the right talent without the high costs and limitations of recruitment agencies, while also rewarding referrers for their valuable network and industry knowledge.

More questions?

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